Privacy Policy
Last Updated: June 2026
1. Introduction
At Unity Pest Management, we respect your privacy and are committed to protecting the personal information of our homeowners in Northern and Central Virginia. This policy explains how we collect, use, and safeguard your data when you interact with us through our website, calls, or emails.
2. Information We Collect
We collect information that helps us provide high-quality pest control services. This includes:
- Contact Details: Name, home address, email address, and phone number provided via contact forms or during service requests.
- Communication Records: Notes from phone calls and emails regarding your pest concerns or service history.
- Technical Data: IP addresses and browser information collected through cookies and website analytics.
3. How We Use Your Information
Your information is used strictly for business purposes, including:
- Scheduling and performing home inspections and pest treatments.
- Following up on services to ensure your satisfaction.
- Sending service reminders and relevant home maintenance tips.
- Marketing communications, provided you have given explicit consent to receive them.
4. Sharing with Third Parties
We do not sell your personal data. We only share information with trusted partners necessary to run our business, such as:
- Payment Processors: Securely handling your service payments.
- Marketing Engines: Managing our newsletters and customer outreach (only with your consent).
- Service Software: Managing our scheduling and digital service reports.
5. Data Protection and Storage
We take security seriously. Your data is stored on secure, encrypted servers. We implement administrative and technical safeguards to prevent unauthorized access, disclosure, or alteration of your personal home records.
6. Cookies and Analytics
Our website uses cookies to improve your browsing experience and analyze site traffic. This helps us understand which services are most important to Virginia homeowners. You can manage cookie preferences through your web browser settings at any time.
7. Data Retention
We keep your information as long as necessary to provide service, comply with legal obligations in the Commonwealth of Virginia, or resolve disputes. If you are no longer a customer, we will securely archive or delete your data according to our internal security protocols.
8. Your Rights
You have the right to access, update, or request the deletion of your personal information. You may also opt-out of marketing communications at any time by clicking 'unsubscribe' in our emails or contacting us directly.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to our team:
Unity Pest Management
Serving Northern and Central Virginia
Phone: 866-886-4891 (8668UNITY1)